Questions? request@minicircuit.ca Toronto (416) 240-1988 Toll Free 1-877-240-1988

747 The Queensway (at Royal York), Toronto, Ontario, Canada

Click here for a map to our store.

Home Arts & Crafts Battery Powered Cars & Bikes Dolls FAQ / Place An Order

Furniture for Kids Interactive Play Kitchen Sets Outdoor Equipment Puppets

Rentals Repair Centre (Canada Only) Rocking & Foot Powered Toys Scooters & Pedal Toys Special Offers

Stacking, Sorting & Building Step 2 Home & Garden Strollers & High Chairs Toys with Wheels Wagons

Customer Service

Please select from one of the following topics for more information:

How to Purchase - Ordering online, by phone, or in-store Delivery - How much is delivery and how long does it take? U.S. Residents - Shipping to the United States Pricing - How to calculate the total price, Canadian vs. U.S. prices Payment - How can I pay? Contact Us - Phone Number, Address, Email Email List - Receive updates on Sales, New Products, and more! Customer Privacy Policy Return Policy Troubleshooting & Maintenance Tips

If you have a question that isn't answered on our web site, please email us at request@minicircuit.ca, or call the phone number listed in our Contact Us section below. For inquiries about Perego parts or problems with a Perego product click here for our service centre information.

How to Purchase

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Purchasing in Store:

Our Toronto store is open to the public and most items are carried in stock. For seasonal and outdoor items please call ahead to check availability. Click here for our store map and store hours.

Ordering by Phone:

Telephone purchases can be made by calling our Sales Dept. between 10:00am - 5:00pm EST Tuesdays to Saturdays at (416) 240-1988 or toll free 1-877-240-1988.

Ordering Online:

To place an order by internet click here for our online order form. We will confirm all orders and obtain payment information by phone. Online orders can also be picked up from our Toronto store.

Delivery

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We offer free local delivery within the greater Toronto are on select items for orders which are placed online only. This offer does not apply to in-store purchases. "Free local delivery" is indicated on all applicable items. Some restrictions apply. For Canadian customers who require shipping, the Delivery amount is shown in red beside each product price. Delivery charges to Canadian northern territories, islands, and rural areas may be higher than those posted on the website. For U.S. delivery charges see "U.S. Residents" below. Shipping time will vary depending on the product and delivery address. On average please allow 1 - 3 weeks for delivery across Canada, and 2 - 4 weeks to the U.S. Faster delivery may be available for an additional charge for some items. Sorry, we do not ship to P.O. Boxes.

U.S. Residents

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We do ship some products to the United States however due to size and weight restrictions not all products can be shipped to the U.S. Orders are processed in Canadian funds and will be automatically converted to U.S. funds by your credit card company at their current exchange rate. The approximate delivery time for shipments to the U.S. is 2 - 4 weeks. Faster delivery may be available for some items. For U.S. pricing and shipping quotes please email us at request@minicircuit.ca. Please include your city, state, and zip code in all email correspondence.

Pricing

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Canadian residents:

For orders being delivered within Ontario, add GST and PST.

For deliveries to other provinces and territories and add GST / HST.

U.S. residents:

We can ship some items to the United States. For U.S. pricing and shipping quotes please call 1-877-240-1988 Tuesday to Saturday between 10am - 5pm EST or email us at request@minicircuit.ca

Prices shown on our web site are subject to change without notice.

I don't understand why some Canadian prices are higher than in the United States?

There are additional shipping and brokerage fees for products which are imported into Canada from the United States which U.S. retailers do not have to pay, and this makes the Canadian cost higher than it is in the U.S.

Payment

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We accept VISA, MasterCard, American Express, and money orders. If you wish to pay by money order please send your name, full address, phone number, and item choice(s) along with a money order made payable to "Mini Circuit" to our address listed below.

Contact Us

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If you have a question that isn't answered on our web site, please email us at request@minicircuit.ca. Please include your city, province, and postal code in all correspondence.

If you would like to speak to one of our staff in person please call the phone number listed below Tuesday - Saturday between 10:00am - 5:00pm EST, or visit us at our store location.

747 The Queensway Toronto, Ontario, Canada M8Z 1M8 Local (416) 240-1988 Toll Free 1-877-240-1988

Click here for a map to our store.

Email List

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Would you like to be automatically notified about Sales Events, New Products, and more? Click here, or send an email to request@minicircuit.ca, to join our Email List.

Customer Privacy

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All customer information is kept strictly confidential and is never shared or sold to outside parties.

Return Policy

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Mini Circuit will refund your purchase within 15 days of receiving the item, providing the item is in its original condition, with the following exceptions: all batteries and rechargers have a 5 day return period, all parts and special orders are final sale. Strollers, high chairs, and car seats can be returned within 15 days for a store credit only, providing the item has not been used or damaged and it is in the original box with the original packing materials and original receipt. Some patterns and models are final sale. There are absolutely no refunds or exchanges for any item which has been damaged after delivery or used for any length of time. Advance authorization from Mini Circuit is required for all returns. Delivery charges are not refunded on orders which are canceled or returned after the item has been shipped or delivered. When returning an item the customer is responsible for all return shipping charges and related costs. All returns must be in the original packaging. Mini Circuit is not responsible for return merchandise which is lost or damaged during return shipping. All claims regarding items which are damaged or missing parts must be reported to Mini Circuit within 5 days of receipt of the item. Mini Circuit will not be responsible for claims made after the 5 day period. If the item arrives damaged, Mini Circuit will place a claim with the shipping carrier to repair or replace the product providing the item has not been used. Use of the item constitutes acceptance of the item's condition from the time of receipt of the item and shall void all claims regarding missing or damaged parts. If the product can not be repaired it will be replaced with another of the same item but will not be refunded. Mini Circuit is not liable for damage caused by the shipping carrier during transportation. The manufacturer's warranty covers all manufacturing defects which occur within the warranty period. Damage caused by misuse, neglect, accident abuse, improper service, modification and/or other causes not arising from defects in materials or workmanship are not covered under the warranty and such repairs will incur charges. In some instances the customer may be referred to the original manufacturer for warranty service. Mini Circuit reserves the right to refuse any refund or exchange upon inspection of the item.

Some products and services are available only in Canada. Due to constant product improvement by the manufacturers some products may not be exactly as illustrated.

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